We're here to help
Customer Services
0333 103 9960
Open Monday to Friday from 8am – 7:45pm (Live Chat: 8am - 7:45pm)
Saturday: 9am - 4pm
Sunday: Closed
Bank Holidays: 8am - 4pm
service@lexusmotorinsurance.co.uk
Make a new claim (24/7, everyday)
0333 103 7794
Discuss an existing claim
Monday to Friday: 9am - 5pm
0333 103 7794
Other useful numbers:
Windscreen and glass damage claims
0330 022 9449
Key Protect
0203 794 9309
Complaints
0333 103 9960
We aim to provide a high level of service but if we don't meet your expectations, please contact us: complaints@lexusmotorinsurance.co.uk
Complaints Officer, Lexus Motor Insurance, PO Box 1308, Newcastle upon Tyne, NE12 2BF
For more information on our complaints procedure, please see our Private Car Policy Document
Data Protection Queries and Concerns
If you have any questions about how we collect, store or use your personal information, please contact our
Data Protection Officer:
The Data Protection Officer, Lexus Motor Insurance, PO Box 1308, Newcastle upon Tyne, NE12 2BF
DPO@aioinissaydowa.eu